Client Success Story

By engaging Links’ services and deploying Links One in four initially targeted countries, Lovisa had the flexibility to expand its usage to additional locations in the APAC region as required. This deployment empowered Lovisa with modern, mobile-centric self-service tools for both employees and managers, including a Payroll Dashboard that facilitated the tracking and approval of regional payrolls.

Furthermore, the adoption of a long-tail managed payroll services model covered Lovisa’s operations in four key APAC locations, specifically Hong Kong, Malaysia, Singapore, and Taiwan. This strategic move allowed Lovisa to effectively manage its payroll processes in these regions while accommodating future scalability.

Additionally, Lovisa benefited from ongoing compliance guidance and advisory support, enhancing the company’s ability to navigate complex regulatory requirements, and ensuring alignment with best practices. This assistance was instrumental in assisting Lovisa’s HR and payroll leadership in maintaining compliance across its expanding APAC footprint.

In less than two months, Lovisa achieved a rapid onboarding and deployment of the Links One platform, swiftly consolidating vendors across four APAC countries and with plans for further expansion in line with its growth strategy.

This transformation modernised and improved the overall employee and practitioner experience while eliminating manual processes, reducing errors, and off-cycle payments in both payroll and leave administration. This overhaul enabled Lovisa to establish a compliant, turn-key pan-APAC payroll operating model, fostering agility and scalability to support its ongoing journey of growth and expansion.

Furthermore, Lovisa received valuable guidance in crafting compliant employment contracts tailored to specific pay-cycle requirements in select countries. This expert support ensured that Lovisa’s unique needs were met while maintaining adherence to local regulations and compliance standards, contributing to a smoother and more efficient global HR and payroll operation.