Top 10 Mind-Blowing HR/ People Operations Statistics (2017)

By Zac Ma – Sales Director, HRO, SEA at Links International

Most of my previous blogs have been quite content-heavy, like why businesses think in-house payroll is better than outsourcing or missing skillsets to achieve strategic HR. So instead of that, this time I thought it would be interesting to put together a list of HR related statistics from my favourite research papers.

Here is my list of the top 10 mind-blowing HR/ people operations statistics:

1. The candidate experience is the first phase of the broader employee experience. Yet only 15% of global business leaders surveyed this year believe that their companies do an excellent job cultivating and monitoring long-term relationships with potential future talent.
   (Source: Deloitte Global Human Capital Trends 2017)
   • “Organisations that invest in a strong candidate experience improve their quality of hires by 70%.”
     (Source: Brandon Hall, The True Cost of a Bad Hire, 2015)
     

2. 8% of companies surveyed are using Organization Network Analysis (ONA); a specialised software, or methodologies to help companies study communication patterns within their organisation, in order to identify networks, connectors and experts.
   • One company who used this technique to redesign its sales organisation grew its revenue generation by more than 12%
     (Source: Deloitte Global Human Capital Trends 2017)
     

3. Only 15% of organisations believe that their HR teams have strong credibility in talent metrics and analytics.
   • 56% of organisations are at least five to seven years away from achieving high-impact HR. Organisations with high-impact HR are:
     1. 2 times more likely to improve recruiting efforts
     2. 2 times more likely to improve leadership pipelines
     3. 3 times more likely to realise cost reductions
     4. 2.5 times more likely to improve talent.
        (Source: Bersin by Deloitte, Enabling business results with HR “Measures that matter”, 2016)
        

4. 9% of organisation fraud cases are related to payroll and cheque tampering.
   • Payroll fraud were twice as common in small organisations compared to larger organisations.
   • 60% of small business fraud victims didn’t recover any of their losses and they suffered the same median fraud loss as large organisations with 10,000+ employees.
     (Source: Association of Certified Fraud Examiners (ACFE), Global Fraud Study, 2016)
     

5. “72% of CEOs are concerned about the availability of key skills.”
   • “49% of CEOs are changing their talent strategy to focus on the leadership pipeline so that they can help attract, retain and engage the staff needed to remain relevant and competitive.”
     (Source: PwC, 19th Annual Global CEO Survey, 2016)
     

6. 84% of organisations anticipate a shortfall in the minimum number of qualified leaders over the next five years. (Source: Brandon Hall, State of Leadership Development 2015)
   • “71% of millennials likely to leave their companies in the next two years are unhappy with how their leadership skills are being developed — a full 17 percentage points higher than among those intending to stay beyond 2020.”
     (Source: The 2016 Deloitte Millennial Survey)
     

7. The top three challenges for an organisation to achieve better use of data and predictive analytics for organizations with <10,000 employees:
   • Lack of investment in HR systems and analytics tools (28%)
   • Inaccurate or inaccessible data (25%)
   • Lack of data-driven culture for people management (22%)
     (Source: ISG Inc., Industry Trends in HR Technology and Service Delivery Survey, 2015)
     

8. “Cost (59%), enabling core business functions (57%) and solving capacity issues (47%) are the three primary drivers to outsource.”
   • “Respondents plan to increase outsourcing across all functions with Finance (36%), HR (32%) and IT (31%) as the top three functions to outsource.”
     (Source: Deloitte’s 2016 Global Outsourcing Survey)
     

9. “Employees who work for a female manager are 1.26 times more likely than those who work for a male manager to “strongly agree” that there is someone at work who encourages their development.”
   • “Employees who work for a female manager are also 6% more engaged, on average, than those who work for a male manager.”
     (Source: Gallup, Women in America, 2016)
     

10. “90% of CEOs believe their company is facing disruptive change driven by digital technologies, and 70% say their organisation does not have the skills to adapt.”
    (Source: MIT Sloan Management Review and Deloitte University Press, Aligning the Organization for its Digital Future, 2016)
    

If you are looking for HR Outsourcing Services in Singapore, Links International is an industry leader in innovative HR outsourcing with services such as payroll solution, visa application, PEO/EOR Secondment, outplacement counselling, recruitment and more! Contact us for more information on how we can help leverage your HR function.