Privacy Policy

Links International and its affiliates (collectively “Links”, “we”, “us”, or “our”) respect your right to privacy and are committed to being a trusted and responsible partner for all our valued clients. Due to our global footprint, we are subject to local data protection laws in the jurisdictions where Links operates and as a guiding principle, we apply the strictest regulation to protect your privacy and personal data.

This Privacy Policy (“Policy”) explains how Links collects, uses, maintains, protects and discloses personal data you provide to us through interactions we have with you via our websites or as part of our services. Your use of our website or any web-based programmes or applications in any jurisdiction, as well as your provision of personal data at the time of collection from you or your employer are subject to this Policy and the applicable terms of engagement or service agreement of the relevant services issued by the relevant Links affiliates. For the avoidance of doubt, nothing in this Policy overrides any of rights or obligations of the parties under the applicable data protection laws.

 

  1. Type of personal data we collect

The personal data that Links collects varies depending upon the nature of our services, may include the following:

  • identity data, such as name, national identification number, passport information and such other information as may be necessary for Links to provide its services;
  • contact details that allow us to communicate with you, such as telephone number, email address, postal address and details of any correspondence between us;
  • demographic data includes age, gender, race, ethnicity, and marital status;
  • financial data to enable us to process billing and payment for or as part of the services we provide (e.g., payroll services), such as banking information, payment card or digital wallet details; and
  • marketing and communications data to enable us to send you tailored information on our services, such as your preferences in receiving emails and newsletters, communication preferences and history of communications.

 

The above is not exhaustive and sets out some common instances of personal data we may collect. Some Links services may require additional information which we will inform you when we request such information.

Where we collect sensitive personal data, such as information about your health or alleged criminal activities, we will ensure that it is necessary and obtain your explicit consent prior to collection in accordance with the applicable laws.

 

  1. How we collect personal data

We may collect personal data directly from you. Typically, this will happen:

  • when you request information concerning our services;
  • when we enter into any contract with you;
  • when you browse our website;
  • when you interact with us via phone calls, emails, face-to-face meetings, interviews, social media platforms or through the website;
  • when you sign up or register for any event organised by us;
  • when you subscribe to our mailing list;
  • when you submit any job application relating to our job postings; and
  • when you provide documentation containing your personal data to us in respect of your interactions with us.

We may also collect personal data about you from third parties. This may include data shared between Links affiliates, our corporate clients, your authorised representatives and advisor, employer, service providers, referees in case of prospective employees, publicly available or governmental sources of data or other sources to the extent permitted by applicable laws.

We may collect aggregate data in a deidentified or anonymised form when you visit our Links website for statistical and maintenance purposes. This typically includes the date, time and duration of visits, the content you engage with, the path taken through our website, your internet protocol address and the type of browser / operating system using cookies or similar technologies. Such data enables us to understand your needs and better adapt our website and services. If we connect aggregated data with your personal data in a way that directly or indirectly identifies you, we treat such data as personal data which will be handled in accordance with this Policy.

In some situations where you provide personal data of other individuals to us, you represent and warrant that you have obtained their consent to the processing (including disclosure or transfer) of their personal data in accordance with this Policy; any personal data of individuals that you disclose to us is accurate; and you are validly acting on behalf of such individuals and you have the authority of such individuals to provide their personal data to Links for processing for the purposes set out in this Policy.

 

  1. How we use and disclose your personal data

Generally, we process your personal data for one or more of the following purposes based on the legal basis set out below, depending on the nature of your relationship with Links.

 

Legal basis for our use of your personal dataPurpose for which we collect and use personal data
Performance of the contractTo enable us to offer you the services and fulfil our obligations arising from any terms of engagement or services agreement with you
Legal and regulatory obligationsTo enable us to meet our legal and regulatory obligations to which Links is subject to, among others, maintaining business records, complying with lawful requests by regulators or any competent court or authority.
Legitimate interestsTo enable us to pursue our legitimate commercial interests, such as for the administration and management of our business, payment processing and financial account management, analytics, business transactions (that may include any merger, acquisition, transfer of sale of all or any part of our business), contract management, due diligence, service enhancement, reporting and legal compliance, risk management, business continuity, complaints, claim or litigation management.
Consent Insofar as you have granted us consent to the processing of your personal data for our services, marketing communications purposes (via newsletters, news or service updates, email or other electronic means), the lawfulness of such processing is based on your consent, unless otherwise permitted by the applicable laws. You may opt-out of receiving marketing communication at any time by using the unsubscribed link in the particular communication we send or by contacting us.

 

If we need to use any personal data for the purposes unrelated for which it was collected, we will notify you and explain the legal basis which allows us to do so prior to that further processing. We will not sell your personal data to third parties.

 

  1. To whom we share your personal data with

In conducting our business, we may need to disclose your personal data on a need-to-know basis to our Links affiliates and/or our third party service providers, agents, consultants and service providers with whom we have contractual arrangements for some of our functions and services and/or relevant enforcement regulatory and governmental agencies as required by law or any order of court and/or any other party as may be consented to by you or as may be notified to you by us in subsequent notices for one or more of the purposes set out in this Policy.

When sharing personal data with a third party, Links will take reasonable steps to ensure that such third party undertakes to handle your personal data in accordance with all legal, regulatory and contractual obligations, as well as this Policy, and maintains the same level of security and confidentiality as Links.

 

  1. How we keep your personal data secure

At Links, we believe that security and privacy go hand in hand. We have implemented appropriate technical and organisational measures to ensure a level of security appropriate to the risk of our processing so that they are protected against unlawful or accidental destruction, loss, alteration, unauthorized disclosure of, or access to personal data transmitted, stored or otherwise processed. These measures have been implemented in accordance with ISO27001:2013 standard requirements.

We will notify you about any security incident involving your personal data through email or other means of correspondence available to us and report to competent regulators, as legally required. We encourage you to take appropriate measures to protect your personal data when dealing with us.

 

  1. Transfer of personal data

We conduct our business operations globally. We may transfer, store or process your personal data in locations outside the jurisdiction in which you reside or to which you originally provide your personal data. By submitting your personal data, you agree to this transfer, storing or processing. We will take the necessary steps to ensure the transfer is accorded with our established data transfer practices to ensure a globally consistent level of protection for personal data transfer across jurisdictional borders.

Links does not have a presence in the EU. To lawfully process your personal data transferred from EU, we will rely on an adequate decision as adopted by European Commission as well as contractual protections including entering into standard contractual clauses or data processing agreements, as applicable.

 

  1. Retention of personal data

We will only retain your personal data for the period necessary to fulfil the purposes for which it was collected as outlined in this Policy to satisfy our business, legal, contractual or regulatory requirements or to properly resolve disputes and in general, where there is a legitimate interest for doing so. In determining the retention period, we consider the amount, nature, and sensitivity of the personal data, the purposes for which we process your personal data, whether we can achieve those purposes through other means, and the applicable legal requirements. Once we no longer have a legitimate business need to process your personal data, we will delete or anonymise it, or if deletion is not possible due to technical constraints, then securely store and isolate it from further processing in accordance with our applicable internal governance policies.

 

  1. Your rights

Depending on the data protection laws that apply to your personal data, you may have the right to make the following requests regarding your personal data:

  • access to your personal data;
  • rectification to your personal data;
  • erasure or deletion of your personal data;
  • restrict our processing of your personal data under certain circumstances;
  • objection to certain processing;
  • withdraw your consent to the processing to the extent such processing is based on the consent we have obtained from you and consent is the only permissible basis for processing; and
  • portability of your personal data.

If you have any questions about your rights or if you need any assistance with opting-out, please contact local Links entity that collected your personal data or via email address under the section below specifying your request. We will process your request within a reasonable time under the applicable local data protection laws. Please note that in certain jurisdictions, we may be entitled to charge a reasonable fee in connection with the exercise of these rights which will be communicated to you, if applicable, for locating, retrieving and supplying any material requested.

 

  1. Use of cookies and other information collection technologies

When you visit our website, we collect different types of information on your device assigned to your device using information collection technologies such as cookies and other analysis tools. In this policy, we use the term “cookies” to refer to both cookies and similar information collection technologies. With your consent, we use cookies to remember your preferences, track your interaction with our website, enhance your browsing experience and understand website traffic patterns. In many cases, the information we collect using cookies is only used in a non-identifiable way without reference to personal data.

We also allow our marketing providers to place cookies for our targeted advertising and marketing efforts. They are subject to the privacy policies of the respective third parties. They may be used to build a profile of your interests and assist us in better marketing to potential prospects and others who may be interested in our Services.

When you first visit our sites, you will be asked for your consent to the use of any cookies. You can manage your choices using the consent management tool provided. By doing so, you may not be able to use some of the features and functions on our website.  If you change your mind, you can at any time change or withdraw your consent by contacting us.

 

  1. Consequences of failure to provide

The personal data we collect can be either obligatory or voluntary. If you do not provide us or another third party contracted by Links with obligatory personal data that we reasonably require to provide the services, Links may terminate the services if not possible to perform the agreement or provide the appropriate level of service to you effectively without the requested information.

 

  1. For job applicants and service specific processing by Links recruiting firms

In connection with Links’ recruiting efforts, please find below additional provisions applicable to Links’ processing of personal data in connection with your career search and application for a job with Links or Links’ clients through Links’ recruitment services offered by Links Recruitment Limited, Hong Kong and Links HR Singapore Pte Ltd (EA License No: 09C5322), Singapore.

The following personal and sensitive personal data collected over the course of your application including your professional qualification, educational background, employment history, skills and work experience, salary history, terms relating to compensation packages, nationality, immigration / residential status, any referral information, CV, resume or transcripts and any supporting documentation attached to your resume, and other job preferences that may constitute Personal Data as you may provide to us, may be processed for recruitment, evaluation, background screening and hiring, job vacancies notifications as part of our talent community and other customary human resources purposes. Any processing of sensitive personal data for recruiting purposes is based on your explicit consent and please note that you may object, not proceed with pursuing a job or withdraw your consent, although this may affect our ability to consider you for employment or provide our recruitment services.

 

We may also receive personal data about you from other sources, such as from references, in connection with background or employment checks, and from third party sources like professional recruiting firms and from publicly available information including social media or other online resources where your information is made publicly available.

 

When you use a third-party site to participate in an online video interview, information learned about you through online interviews and evaluations will be processed as set out in this Policy or as is otherwise permissible by applicable laws. Such third-party sites may maintain their own terms of use and privacy policies for your use of those platforms, for which Links disclaims any responsibility.

 

Your personal data may be shared to Links’ employees who are authorised to access personal data only to the extent necessary to serve the applicable purposes and to perform their job and are bound by appropriate confidentiality agreements, client of Links, potential and actual employers, referees, our insurers and any person with lawful entitlement.

 

  1. Our policy towards minors

Our website and services are not intended for minors under the age of 16. We do not knowingly or intentionally solicit or collect personal data from minors without prior documented parental or guardian consent. In some jurisdictions where the legal age limit is higher, we comply with applicable age restrictions. If you are a minor, please do not attempt to register for the services or events / webinars or send any personal data about yourself to us.

 

  1. Disclaimer regarding security and third-party sites

Our website may link to third-party sites not controlled by us and which do not operate under our privacy practices. These linked sites have separate and independent privacy policies as well as security arrangements. You therefore access them at your own risk, and we have no responsibility for the content, security of personal data and/or other information that you provide on third party sites. We encourage you to carefully review each third-party site’s privacy policy before disclosing any personal data.

 

  1. Changes to this Policy

We review and update this Policy from time to time. We will notify you by posting the latest policy on our website and/or via your email address. You are responsible for periodically reviewing this Policy to stay informed on how we are protecting your data.

 

  1. Contact us

If you have queries, concerns, or complaints, or would like to exercise your rights, please contact the account manager you deal with in Links in the first instance or alternatively, you may contact or send your request to us:

Singapore

Data Privacy Officer

Links HR Singapore Pte Ltd (EA License No: 09C5322)

Address: 8 Eu Tong Sen Street #12-85, The Central Office 2, Singapore 059818

Email: privacyenquiry@linksinternational.com

Phone number: +65 6536 6970

Other Countries

Data Privacy Officer

Address: 27/F, Tai Tung Building, 8 Fleming Road, Wan Chai, Hong Kong

Email: privacyenquiry@linksinternational.com

Phone number: +852 3915 0211

 

Any query or complaint should include, at least, your full name, contact details and brief description of your query or complaint. We will need enough information from you to ascertain your identity as well as the nature of your request, to deal with your request. If you are not satisfied with our response, you have the right to file a complaint with your local supervisory authority.

This Policy supersedes any previous privacy policy or equivalent which you may have been provided with prior to the revision date stated below.

Revision Date:  21 August 2025